Product Delivery
We want to make sure your special cargo reaches us safe & sound, so heres some important information you need to know to get your products to us!
Delivery
All products are to be delivered at least 5 business days before your shoot date. This allows us time to unpack, check stock & plan out any extra sets/backdrops needed. If your products do not arrive in time for your shoot, your shoot will be rescheduled to the next available date and a reschedule fee will be charged.
Where to deliver?
All Products Delivered to:
Sarah Barnes
PO Box 352
Byford WA 6122
Alternatively, if your products cannot be posted and you require a home delivery - please send us an email at hello@sarahellen.net and we can organise a time for delivery to Byford.
What to pack?
Your products - make sure they are nice & safe, wrapped in extra bubble wrap to prevent damage. I'd also recommend packing more than one of each product incase of breakage and for extra styling.
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Return packing slip - to make returning your products easier, please ensure you pack the return postage sticker with your products. Alternatively we can post back and invoice you for the postage cost.
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Props (optional) - depending on your styling preferences, I recommend packing some extra props or ingredients that may suit your brand. For example, if you make crystal candles - pack some of the extra crystals to use for styling.